Terms & Conditons
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Achieving Heights Academy will NOT BE HELD RESPONSIBLE for any claims arising out of any injury, death or damage while attending this course and this includes all costs and expenses incurred as a result of such claims.
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Student photos/videos might be capture during their participation in training for activities such as marketing purposes.
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The venue will subject to change due to block book of training venue.
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If any occasion courts are blocked for booking. No refunds will be given while credit will be brought forward to the next lesson.
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STRICTLY NO refunds of the fees are allowed, regardless of unforeseen circumstances occurred. (E.g. Injury, Emergency, Haze)
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Achieving Heights Academy reserve the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this.
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NO TRANSFERING of the lesson training credits between the trainees
Policies For Group Classes
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All lesson credit will be activated starting from the start of trainee first lessons.
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Credit MUST BE COMPLETED within the validity date depending on the plan purchased, else remaining credit will be FORFEITED.
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Cases of trainees attend a class without any credit balance, the ad-hoc basis will be automatically charged during the start of the lesson. (Cash / Bank Transfer)
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The coaching team reserves the right to exceed the desired coach-to-student ratio at all times.
Policies For Private Classes
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Minimum 4 sessions for first-time confirmation so that we can provide an un-disrupted training as we need to make bookings 15days in advanced to secure the courts.
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Any cancellation of training less than 15 days in advance the payment will still be full as court and coaches already allocated.
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Credit MUST BE COMPLETED within the validity date of 90 DAYS per hour else remaining credit will be FORFEITED.
Personal Data Protection Policies (PDPA)
This Personal Data Protection Policy notice for personal data (“Notice”) is issued to all our valued customers and guests (collectively known as “Students”) of Achieving Heights Academy, according to the statutory requirements of the Personal Data Protection Act 2012 (“PDPA”).
Achieving Heights Academy takes its responsibilities under Singapore’s PDPA seriously. Achieving Heights Academy also recognizes the importance of the personal data Students have entrusted to the Company and understands its responsibility to properly manage, protect and process your data of the Students.
During your course of dealing with Achieving Heights Academy, Achieving Heights Academy may have, and/or will collect, use, disclose and process Student’s data for purposes, including, communicating; providing services, responding to your inquiries or complaints, provide you with information and/or updates on products, services and/or promotions offered by Achieving Heights Academy and/or its associated and its subsidiary companies or any selected third parties and other purposes required to operate and maintain business as set out in Achieving Heights Academy’s Personal Data Protection Policy (collectively referred to as “Purposes”).
To conduct Achieving Heights Academy’s business operations more smoothly, Achieving Heights Academy may also be disclosing the personal data provided by Students to Achieving Heights Academy’s third-party service providers, agents and/or Achieving Heights Academy’s affiliates and/or subsidiary companies or related corporations, and/or other third parties whether sited in Singapore or outside of Singapore, for one or more of the above-stated Purposes. Such third-party service providers, agents and/or affiliates or related corporations and/or other third parties would be processing your data either on Achieving Heights Academys behalf or otherwise, for one or more of the above-stated Purposes.
It is necessary for Achieving Heights Academy to collect and to retain your data. If the Student does not provide Achieving Heights Academy with your data or do not consent with this Notice or our Personal Data Protection Policy, Achieving Heights Academy will not be able to effectively provide products and/or services to Student, if at all. We are committed to ensuring that your data is stored securely. Achieving Heights Academy has the right to request access to, to request for a copy of and to request to update or correct Student personal data held by Achieving Heights Academy. The student has the right at any time to request us to limit the processing and use of his/her data. (For example, requesting Achieving Heights Academy and/or its subsidiary companies to stop sending Student any marketing and promotional materials or contacting Student for marketing purposes).
Student’s written request should be emailed to [email protected] and reply to the sender to unsubscribe for future updates/promotions.
By submitting your data to us, Student consent to Achieving Heights Academy collecting, using, disclosing and processing your data following this Notice. Achieving Heights Academy will also take it that all personal data provided by Student is accurate and complete and that none of it is misleading or out of date. The student will promptly update us in the event of any change to his/her data.
In some circumstances, the Student may have provided personal data relating to other individuals (such as his/her spouse, family members or other third parties including minors). The Student must represent and warrant that his/her is authorized to provide his/her data to Achieving Heights Academy and Students have obtained the consent to the collection, use, disclosure and processing of their Personal Data under this Notice.
